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Goods Returned within 14 days of the date of the purchase will be fully refunded (for more information please see Distance Selling Regulation Rules).
If you wish to change the size/color of the item you will be charged for the postage.
Our Returns Address: Met Sports Return Department 23 Lower Clapton Rd London E5 0NS (Please contact us before sending any returns)
You’re right to change your mind
We've all done it, ordered something and then realized later that it is no longer needed.
You have 14 days from the date of your order.
All items must be returned unused and in the original packaging as they were in when received by you.
Please ensure that when you receive an item that you take reasonable care of it when trying it /inspecting it e.g. please ensure that any security seals or tags are still intact.
Wrong Item Received:
We apologies if you have received the wrong item by mistake. This is not common and we want to resolve this as quickly as possible for you.
To receive a refund or a replacement, you must return the item in the same condition you received it and within 14 days from the day on which you received the item.
Damaged or Faulty Items:
Please accept our apologies if you have received an item that is damaged or faulty. We understand how frustrating this can be and want to resolve this as quickly as possible for you.
If you believe that the item is faulty, please contact us. You will need to tell us exactly what the fault is and as soon as possible after discovering the fault and we will advise what to do next.
Our Returns Policy for faulty items upholds your statutory rights.
Item Not Received:
We apologies if you have not received your item. This is not common and we want to resolve this as quickly as possible for you.
To receive a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. Please note we cannot issue refunds for lost items, only replacements.